Professional Code of Conduct

Operator: BLCL Pty Ltd
ABN: 36 648 729 408
Registered office: 42 Bonds Street, Peakhurst NSW 2210, Australia
Version: 1.0
Effective date: 24 July 2026
Applies to: Approved professionals

Publication note: This document is a tailored platform draft. Review it against final functionality and commercial arrangements before launch.

1. Core standard

Professionals must act honestly, competently, courteously and in the client's interests, subject to law and professional duties.

2. Regulatory compliance

Migration agents must comply with the Migration Agents Code of Conduct. Legal practitioners must comply with applicable legal profession legislation, conduct rules and practising certificate conditions.

3. Communications and proposals

Respond accurately and promptly, avoid pressure tactics, explain scope and fees clearly, and do not guarantee outcomes. Identify conflicts and do not accept work you cannot competently perform or appropriately supervise.

4. Confidentiality and data

Use client information only for the enquiry or engagement, maintain appropriate security and do not disclose it except with authority or lawful basis.

5. Fair marketplace conduct

Do not manipulate rankings or reviews, misrepresent credentials or experience, disparage competitors unfairly, or divert Platform enquiries through deceptive conduct.

6. Complaints and cooperation

Deal with complaints professionally and cooperate reasonably with Platform verification, safety and integrity investigations.

7. Consequences

Breach may result in warnings, conditions, suspension or removal, without limiting regulatory or legal consequences.

Questions: info@visas.com.au