Professional Participation Agreement

visas.com.au is operated by BLCL Pty Ltd (ABN 36 648 729 408) of 42 Bonds Street, Peakhurst NSW 2210, Australia. References to visas.com.au, the Platform, we, us or our are references to BLCL Pty Ltd unless the context requires otherwise.

These Terms govern professional registration, verification, profiles, access to client enquiries, proposals, messaging and related services.

You may register only if you are either a registered migration agent whose registration is current, or an Australian legal practitioner holding a current practising certificate and authorised to provide the relevant services through your legal practice.

You must immediately notify us if your registration, practising certificate, authority, employment status or right to practise is restricted, suspended, cancelled or otherwise changes materially.

You authorise us to verify your identity, MARN, practising certificate, jurisdiction, business details and other credentials against official registers and documents. Approval is discretionary but must be exercised reasonably and for legitimate Platform, compliance and trust purposes.

You act independently and not as employee, agent, partner or representative of BLCL Pty Ltd. You are solely responsible for professional advice, retainers, costs disclosure, trust accounting, conflicts, supervision, regulatory compliance, tax and insurance obligations applicable to you.

An enquiry is confidential and may be used only to assess whether to respond, prepare a proposal, communicate through the Platform and, if engaged, provide services. You must not sell, share or exploit enquiry information or contact clients for unrelated marketing.

Proposals must be accurate, clear and not misleading. You must disclose material scope limits, assumptions, likely additional fees and whether the proposal is an estimate or fixed fee. You must not guarantee visa outcomes or imply endorsement by visas.com.au.

You must keep profile and credential information accurate. You may elect which optional information is publicly displayed, subject to minimum identification and verification information required for trust and compliance. No biography field is required. Years of experience may be displayed only while the relevant Premium feature is active and the information is accurate.

You must comply with applicable law, professional conduct duties, the Migration Agents Code of Conduct where applicable, the visas.com.au Professional Code of Conduct, confidentiality obligations, anti-discrimination law and all obligations concerning conflicts and client money.

Any engagement is directly between you or your practice and the client. You must issue all legally required retainer, costs and disclosure documents. visas.com.au is not responsible for your advice, work, fees, deadlines or outcomes.

Standard and Premium features may attract fees disclosed before purchase. Premium Membership is available at AUD $35 per month or AUD $330 per year, subject to the Premium Membership Terms and Payment and Refund Policy. Payments are processed through Stripe or another disclosed provider.

Clients may provide reviews subject to moderation. You must not fabricate, purchase or manipulate reviews, pressure clients, or offer undisclosed incentives. We may investigate and remove content that is unlawful, fraudulent, abusive or demonstrably unrelated.

You must protect client information, use secure systems, restrict internal access and notify us promptly of suspected unauthorised access involving Platform data. You must not download or retain information beyond what is reasonably needed for the enquiry or engagement and applicable record-keeping duties.

We may suspend or terminate access where reasonably necessary because credentials lapse, a regulator takes action, fees remain unpaid, serious complaints arise, security is threatened, or these Terms are materially breached. Except for urgent risk, we will ordinarily give notice and a reasonable opportunity to respond.

You retain ownership of content you submit. You grant us a non-exclusive licence to display, format and use profile and proposal content for operating and promoting the Platform while your account is active, subject to visibility settings and privacy obligations.

Nothing excludes non-excludable rights. You are responsible for claims arising from your professional services, unlawful conduct, material breach or infringement. Any indemnity applies only to the extent loss is caused by your breach, negligence or wilful misconduct and does not extend to loss caused by us.

Complaints may be sent to info@visas.com.au. These Terms are governed by New South Wales law and its courts have non-exclusive jurisdiction.

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Questions: info@visas.com.au